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The Upper House

GIATA-ID: 203174

Hong Kong Island, Hong Kong, Hong Kong

Address

Pacific Place 88 Queensway Admiralty Hong Kong

Phones

+852 3 9681000Fax: +852 3 9681200

Chains

The House Collective The Set Collection

Emails

guestexperience@upperhouse.com

Urls

https://www.thehousecollective.com/en/the-upper-house/ https://www.thesetcollection.com/the-upper-house/
Sustainability
Energy

Key card switch

Hygiene
General

Health checks on staff

Hygiene training for staff

Sanitiser dispenser

Temperature checks

Use of commercially available disinfectants

Protective equipment for employees

Protective hygiene screens

Social distancing regulations

Enhanced cleaning programme

Services

Disinfection of high-touch surfaces

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

Protective equipment for guests

Contactless payment

Contactless check-in/-out

Protective masks for guests

Free of charge

Hand sanitiser

Medical teleconsultation

Board

Packaged meals

Individually-packed meals
Rooms

Sealing after cleaning

Housekeeping only upon request

Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Hotel

Characteristics

Non-smoking accommodation

Building information

Built in the year

Year: 2009

Year of last renovation

Year: 2009
Number of rooms & other

Family room

Non-smoking room

Wheelchair-accessible rooms

Number of rooms (total)

Number: 117
Accessibility

Assistance animals permitted

Location
General location

Located on a main road

Distances: transport & city

Public transport connections

Distances: entertainment & shopping

Bar/pub

Shopping opportunities

Distances: nature

Park

Facilities
General facilities

Concierge service

Valet parking

Dry cleaning/laundry service

Air conditioning

Babysitter

Baggage storage service

Bicycle hire

Multilingual staff

EnglishGermanChinese (Cantonese)Chinese (Mandarin)FrenchItalianRussian

Car rental

Parking

On-siteNearbyFor a fee

Cash machine

Check-in/out service

Coin-operated laundry

Lift

Currency exchange desk

Garage

Internet access

Laundry service

Medical assistance

Reception

Lobby

Safe

Security service

Around the clock

Smoke/fire detector

Transfer service

Wake-up service

Disability-friendly

WiFi

Wheelchair-accessible

Smoking area

Food & drinks

Bar/pub

Café

Restaurant

Air conditioning

Room service

Snack bar

Entertainment & lifestyle

Banquet hall

Shops

Tour desk

Daily newspaper

Free of charge
Conferences & events

Business centre

Conference room

Fax

Outdoor facilities & pools

Garden

Outdoor pool

Pool

Sun terrace

Terrace

Rooms
Beds

Extra bed

Number: 1

King-size bed

Queen-size bed

Sofa-bed

Location/View

City view

Harbour view

Room types & layout

Bathroom

Lounge

Facilities

Air conditioning

Alarm clock

Ironing set

Turndown service

Heating

Internet access

Mini fridge

Minibar

Telephone

Direct-dial

Safe

Slippers

Trouser press

TV

WiFi

Free of charge

Desk

Bathroom

Bathrobe

Bathtub

Personal care products

Hairdryer

Shower

Wheelchair-accessible bathroom

Kitchen/Kitchenette

Fridge

Tea and coffee making equipment

Sports
Sports: general

Personal Trainer

Aerobics

Cycling/mountain biking

Gym

Gymnastics

Yoga

Hiking

Wellness

Massage treatments

Sauna

Spa

Steam bath

Entertainment

Childcare service

Board
Catering services

Breakfast

Buffet

Lunch

BuffetÀ la carte

Dinner

À la carte
Additional offers

Children's meals

Diet meals

On request

Special deals

On request
Miscellaneous

Children stay for free

Hire car

Payment options

Payment options

VisaMasterCardAmerican Express

Location

The hotel sits above Pacific Place, Hong Kong's premier integrated commercial, retail and hospitality complex. Different types of public transportation are all close by. Conveniently located in the heart of Hong Kong's business district, the hotel is just 40 minutes away from Hong Kong International Airport and within walking distance of many tourist attractions.

Facilities

The hotel has a lift and features 117 rooms. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sports/Entertainment

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. At breakfast and lunch, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.